Lead supplier – due diligence

We only accept leads from UK homeowners, aged 55+ with a property worth at least £70k that is of standard construction i.e. bricks and mortar. We reserve the right to return leads due to the reasons listed below for an exchange or refund:

1. Not the homeowner – The person named on the lead is not a UK homeowner.
2. Under 55 years of age – The person named on the lead is under 55 years of age.
3. Property worth under £70,000 – The homeowners property is valued at under £70,000.
4. Property not of standard construction – The property is not made from bricks and mortar i.e. static home.
5. Invalid Numbers – The telephone number is not recognised, or the number does not accept incoming calls (this must apply to all numbers on the enquiry).
6. Did not submit enquiry – The person on the telephone number confirms to us that they did not submit the enquiry and no one of the name on the lead is known at that address.
7. A hoax name – A lead that contains a fictional name. e.g. Mickey Mouse.
8. Contact not known – The person named on the enquiry is not known on the contact numbers or at the address provided.
9. Duplicate enquiry – An enquiry supplied to us more than once within 60 days of the original lead date.
10. Non-UK taxpayer – Anyone who resides outside the UK that you cannot do business with or does not pay UK tax.
11. A marketing enquiry or test – Where we can confirm that the person named on the lead is someone researching the service, trying to sell something or a test.